ToucanLearn Terms and Conditions

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1. Introduction

1.1 These terms and conditions apply to your subscription to ToucanLearn and govern your use of this website. Please read them carefully as your continued use of this website indicates your acceptance of these terms and conditions. Our Privacy Policy forms part of these terms and conditions.

1.2 This website is operated by ToucanLearn Ltd, a company registered in England and Wales with registered number 06240412 and having its registered office at 24 Park Hill, Carshalton, Surrey, SM5 3RU.

1.3 We reserve the right to change these terms and conditions from time to time, and the amended terms will be posted on our website.

2. Subscribing to ToucanLearn

2.1 You must be over 18 to subscribe to ToucanLearn.

2.2 You can subscribe to ToucanLearn by completing and submitting the online application form and paying the current subscription fee. Your application to subscribe will be subject to acceptance by us.

2.3 Your subscription to this website will run for 12 months from the date your application to subscribe is accepted. Your subscription will automatically expire at the end of this 12 month period unless you choose to renew it by paying the annual subscription fees applicable at the time of renewal.

2.4 After your application has been accepted you have the right to cancel your subscription for a full refund within 14 working days, starting from the day after the day on which your application is accepted. To cancel your subscription, please use the 'Contact us' form on the website or by emailing us at This cancellation right does not affect your statutory rights.

2.5 We can terminate your subscription immediately at any time if you breach any of these terms and conditions. In the event of termination in these circumstances no refund of subscription fees will be given.

3. Access to the website

3.1 In the course of subscribing to ToucanLearn you will be asked to choose a username (which should be your email address) and a password.

3.2 You are entitled to use and access ToucanLearn in accordance with these terms and conditions from the time your username and password is confirmed until your subscription expires or is otherwise terminated in accordance with these terms and conditions.

3.3 Your right to use and access ToucanLearn is personal to you and members of your immediate family and you must not allow any other person to gain access to ToucanLearn using your username and password. You must keep your username and password confidential.

3.4 You must ensure that all activities undertaken by children within ToucanLean are supervised by a competent adult.

3.5 We reserve the right to update, suspend, vary, withdraw or reintroduce ToucanLearn or any part of it as we believe most appropriate for us and our clients. There may be times when the ToucanLearn website is unavailable due to necessary maintenance or technical problems beyond our control. In the event of a significant period of unavailability we may, at our discretion, extend subscription periods by a commensurate period of time.

4. Your personal information

4.1 We will collect personal information in connection with the service we provide. Our privacy policy has details on what information we collect, what we do with that information, and other related matters such as cookies. Our Privacy Policy forms part of these terms and conditions.

4.2 We do not store any financial data with regard to credit card payments. Once the transaction has been completed, we discard this information.

5. Ownership of website materials

5.1 The content provided on this website is protected by copyright law. All copyrights, trademarks, patents, design rights, and other intellectual property rights relating to this website (including, but not limited to, the underlying software, the design, graphics, layout, feel, and structure of the site) is and remains the sole property of us and our licensors.

5.2 You may view, use, download, and store the material on this website for personal use only. Unauthorised commercial use is not permitted. Redistributing, republishing, copying, adapting or otherwise making material on this website available to third parties is strictly prohibited. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

5.3 The information in this website is given in good faith and is subject to change without notice. We try to ensure that the information on this website is correct but we cannot guarantee that it is free of errors or omissions.

6. Our liability

6.1 If we are in breach of our obligations under these terms and conditions we will not be responsible for any losses that you may suffer as a result, except those losses which are a reasonably foreseeable consequence of the breach. Our liability for any claims, losses, damages or expenses shall be limited for each event or series of related events to a sum equal to the amount of the subscription fee paid by you.

6.2 These terms and conditions do not exclude our liability (if any) to you for personal injury or death resulting from our negligence, or for any matter which it would be illegal for us to attempt to exclude our liability and do not affect your statutory rights.

6.3 This website contains links to other sites which are outside our control and are not covered by these terms and conditions. We do not accept liability for any loss or damage you may suffer as a result of using such sites.

6.4 If you access other sites using the links provided, we cannot be responsible for the content of those sites or for the way in which they deal with you or use any information they may acquire about you.

6.5 As we rely on you to provide us with up-to-date and accurate contact details we shall not be liable to you for any loss or claim arising from your failure to provide us with up-to-date and accurate contact details.

7. Your liability

You agree to indemnify us and hold us harmless from any liability, loss, claim, and expense (including reasonable legal fees) related to any breach by you of these terms and conditions or arising from your use of our website.

8. Matters beyond reasonable control

Neither we nor you will be liable for any breach of these terms and conditions caused by circumstances beyond our reasonable control, including acts of God, fire, lightning, explosion, war, flood, industrial disputes, sabotage, extremely severe weather, or acts of local or central Government or other competent authorities.

9. Assignment

Your subscription is personal to you and members of your immediate family and you may not assign or transfer it to any other person. We reserve the right to assign or transfer all or part of our rights or obligations under these terms and conditions to any company or person.

10. Applicable law

These terms and conditions are subject to English law. Any dispute arising under or in relation to them shall be subject to the exclusive jurisdiction of the English courts.