Activity learning program for babies, toddlers and preschoolers
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ToucanLearn Privacy Policy

Click here to view our Terms & Conditions.

ToucanLearn is committed to the privacy and confidentiality of information you provide to us. This Privacy Policy describes our current policies and practices regarding Personal Data collected by us from you through the ToucanLearn website. The term 'Personal Data' refers to personally identifiable information about you and members of your immediate family, such as names, dates of birth, email address or postal address.

Collection of Personal Data

You may choose to use our services or receive additional information from us. When you do so, we request personal information about you and members of your immediate family such as names, dates of birth, postal address, email address and telephone number. We may also ask for demographic information to enable us to provide a personalised service to you. The information you provide is stored in our database.

We do not store any financial data with regard to credit card payments. Once your transaction has been completed, we discard your payment information.

Use of Personal Data

We will use Personal Data to fulfil your requests. Where we send you information for any purpose, it may be sent by email or post. When we ask you for Personal Data it may be used:

  • to personalise the service for you and members of your immediate family;
  • to contact you occasionally to inform you of new services we will be providing;
  • to send you regular updates on our services that we think will be of interest to you;
  • to send you requested information on our services;
  • for marketing and market research purposes; and
  • for administration of this website and to help us improve our services.

Unsubscribe

If you do not wish to receive emails from us and want to be removed from our electronic mailing list, please do one of the following:-

  • Use the 'Unsubscribe' link included in our regular emails
  • Click into 'My Account' section and update your mailing preferences in the 'Contact Details' page
  • Use our 'Contact us' form to post a request to us

If you also wish to be removed from our post marketing database, please let us know using our 'Contact us' form, with 'Mail Unsubscribe' in the subject field.

Anonymous Data Collected through this Website

In addition to the information we collect as described above, we use technology to collect anonymous information about the use of our website. For example, our web server automatically logs which pages of our website our visitors view, their IP addresses and which web browsers our visitors use. This technology does not identify you personally, it simply enables us to compile statistics about our visitors and their use of our website.

Cookies

To collect the anonymous data described in the preceding paragraph, we may use temporary 'cookies' that remain in the cookies file of your browser until the browser is closed.

Cookies by themselves cannot be used to discover the identity of the user. A cookie is a small piece of information which is sent to your browser and stored on your computer's hard drive. Cookies do not damage your computer. You can set your browser to notify you when you receive a cookie. This enables you to decide if you want to accept it or not.

We use third-party advertising companies to serve ads when you visit our website. These companies may use information (not including your name, address, email address or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you. If you would like more information about this practice and would like to know your options in relation to not having this information used by these companies, click here.

Disclosure of your Personal Data

We will not share, sell or distribute your Personal Data (or that of members of your immediate family) with unrelated third parties, except as otherwise provided for in this Privacy Policy and under these limited circumstances:

  • To provide you with the information or services which you have requested, Personal Data may occasionally be transferred or shared with third parties who act for us for further processing in accordance with the purposes for which the data was originally collected or for purposes to which you have subsequently consented. For example, sometimes a third party may have access to your Personal Data in order to support our information technology or to handle mailings on our behalf.
  • We will keep your contact details on our database and may, from time to time, email or post you information to make you aware of our other similar products and services which may be of interest to you. If you do not wish to receive e-mails or post from us for these purposes, please let us know by following the 'unsubscribe' procedure set out above.
  • Where you have consented, we may also disclose your Personal Data to other businesses who may contact you about their products or services that may interest you.
  • We may share, transfer or disclose the information in our databases and server logs to comply with a legal obligation.

Links to other websites

This website contains hyperlinks to websites that are not operated by us. These hyperlinks are provided for your convenience only and do not imply any endorsement of the activities of these third-party websites or any association with their operators. We do not control these websites and are not responsible for their data or privacy practices. You should review any privacy policy posted on any site you visit before using the site or providing any Personal Data about yourself.

Transfer of data abroad

Our website is hosted on a server in the United States of America. If you are visiting this website from another country, the various communications will necessarily result in the transfer of information across international boundaries.

By visiting this website and communicating electronically with us, you consent to the processing and transfer of your data as set out in this Privacy Policy.

Governing Law

This Privacy Policy forms part of our terms and conditions, and, as such, is subject to English law.

Data Protection Registration

ToucanLearn Ltd is registered in accordance with the Data Protection Act, 1998, registration number Z168323X.

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