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Many families don't have the luxury of a parent staying at home to raise their children, many families require two incomes to support themselves, and it's a sad truth that your childminder may see more of your young children than you do. Given the amount of time spent away from your children, how do you know that they are in good hands? ...that your nanny, childminder or nursery is really great with them?
Part of the Early Years Foundation Stage (EYFS) mandates good lines of communication between carers and parents. It is important for parents to know what their children have been doing, what they are learning and how they are progressing. ToucanLearn's Daily Diary offers one way in which carers can share their experiences with parents. Nanny's don't have to follow EYFS but it is still good practice for you to develop a formal or informal way that lets them tell you what has been happening.
If you have doubts about the quality of your child care, you should raise it with the care provider in the first instance. If matters remain unresolved, you can take complaints to OFSTED. They will investigate not only people registered as OFSTED carers, but also people providing care services that aren't enrolled on their registers. You can find out more about how OFSTED respond to complaints in this document. Child services are, understandably, a hugely important and sensitive area. OFSTED will take your issues seriously, and will work with both sides to ensure a high standard of care, and the implementation of best practice.